Last Updated: October 30, 2026
Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our brass products and manufacturing services.
1. Information We Collect
When you browse our website, submit an enquiry, or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, company name, and other contact details you voluntarily provide.
- Enquiry Information: Product requirements, technical details, specifications, messages, and other information related to your business enquiry.
- Technical Information: IP address, browser type, device information, pages visited, and general website usage information.
We collect only the information reasonably required to respond to enquiries and improve our website services.
2. How We Use Your Information
The information collected may be used for the following purposes:
- To respond to your enquiries and requests.
- To provide information about our brass products and manufacturing capabilities.
- To understand your product requirements and prepare relevant quotations.
- To communicate with you regarding your enquiries and business requirements.
- To improve website performance, functionality, and user experience.
- To maintain website security and prevent misuse.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may be shared with trusted service providers when necessary to operate our website, manage communications, or provide requested services. We may also disclose information when required by applicable laws or legal obligations.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve browsing functionality, understand visitor behaviour, and analyse website performance. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
5. Data Security
We take reasonable technical and organisational measures to protect the information submitted through our website against unauthorised access, alteration, disclosure, or misuse. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Third-Party Websites
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content, or security of those websites. We encourage visitors to review the privacy policies of external websites before sharing personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business communication, fulfil applicable legal requirements, and support legitimate business purposes.
8. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information that you have voluntarily shared with us, subject to applicable legal requirements. You may also request that we stop sending you non-essential communications.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website practices, business operations, or applicable legal requirements. Any updates will be published on this page along with the revised update date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our website's Contact Us page.
We appreciate your trust and value the privacy of every visitor and business associate.
